Maybe the "golden age of UX" really is over. I think a better way to put it is that we've been discovered out here in our clubhouse and now
Just kidding, this article didn't really use that word. And rather than an alarmist view, this is a fairly measured take. However, most of the arguments are actually against realtime (onblur)
Pretty bad. Not meant to be depressing though, I don't think. The core thing here is that you can't assume people are like you. Which you should not be
This is a pretty good set of guidelines. I usually set up rules for any given project; I can't say that I've ever really had a major guiding principle
Good points here. I think we're actually pretty good at this. We tally Zendesk feedback and periodically meet with customer service to see what's actually a problem and what